A love letter to emails

There was a period in my life where I had the typical bad relationship with email. My inbox was filled with chaos: work emails, newsletters, bills, spams, notifications, and of course, chain emails from family and friends.

It was a mess, and enough of a reason to start off the day in a not so great mood.

But then one day Slack and GitHub took over the office. Spam filtering has gotten better over the years. Feedbin added support for newsletters. Family members joined Facebook and other instant messaging apps.

– What do you hear, Starbuck?
– Nothin’ but the rain.

Silence in the email world.

Changes happened organically, without much thinking or planning. My inbox went from about a hundred emails a day to only a few a week, literally.

And at that point, I realized the problem was never the medium. Email was designed to connect people, and it was we who tried to turn it into some sort of hub for all of our junk.

An illustration of a mail envelope with a heart stamp

I love a good email—regardless if it comes from a friend or total stranger. If it’s good, you can almost hear the sender’s voice as your eyes move over the words.

For each email I receive now, I try to appreciate the time and thought one has taken to craft a message, especially for me.

And while responding, I take my time and give it the good care it deserves before I hit “send”, before I drop it in the mailbox.

As old-fashioned as it may be, I’m glad email is back to what it was always meant to be.

Marcelo Marfil Human. Designer at Sketch.